Kelly Clarkson is known for being one of the most down-to-earth stars in the business, but even she isn’t immune to bad customer service. The singer and TV host tweeted Saturday that she drove all the way to Brooklyn to check out Art of Play, a shop known for curiosities and a close-up magic theater. She had items picked out to buy, but claims an employee looked at her like she couldn’t afford the store and offered to find her“something comparable.”Her response was pure Kelly: she compared the treatment to Julia Roberts’character in Pretty Woman and called the staffer an idiot who lost a huge sale.
Hours later, Art of Play seemed to respond, posting an Instagram Story featuring a customer review that praised the staff’s“genuine kindness.”The post was deleted shortly after. The store has not issued an official comment, and Clarkson hasn’t shared further details about the visit.
The story is resonating because almost everyone has a version of it: the moment a salesperson decides you don’t belong there based on how you look. Except this time, the customer had millions of followers and a Twitter account. So what do you think? Should the store apologize, or is this just a bad day that got blown up online?
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Local Lawton
Local Lawton is a contributor to LocalBeat, covering local news and community stories.